Shipping Information
We offer reliable delivery across Romania and the EU. Below you'll find all the details about our shipping options.
Delivery Methods
We partner with trusted courier services to deliver your orders safely: - Standard Courier Delivery (Fan Courier, Cargus, Sameday) - Express Delivery for urgent orders - In-store pickup (when available) All orders are carefully packaged to ensure your products arrive in perfect condition.
Delivery Times
Standard Delivery: 2-5 business days Express Delivery: 1-2 business days Delivery times are estimated from the moment the order is dispatched. Orders placed before 2:00 PM on business days are typically dispatched the same day. Please note that delivery times may vary during peak periods (holidays, sales events).
Shipping Costs
Shipping costs are calculated based on the delivery method and destination. You can view the exact shipping cost at checkout before placing your order. We offer free standard shipping on orders over the threshold displayed on our website. Check the current free shipping threshold on any product page.
Order Tracking
Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your delivery status through the courier's website. You can also check your order status in your account under 'Orders'.
International Shipping
We currently ship within Romania and select EU countries. International shipping times and costs vary by destination. For international orders, please note that customs duties and taxes may apply depending on your country's regulations. These charges are the responsibility of the recipient. Contact us for specific international shipping inquiries.